Privacy Policy
Last updated: January 12, 2026 (Version 2)
Last Updated: January 11, 2026
CKSZ LLC ("Company," "we," "us," or "our") operates the Cursor Mobile mobile application, website, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and retain information when you use the Service.
If you do not agree with this Privacy Policy, do not use the Service.
INFORMATION WE COLLECT
A. Information you provide
Account information: email address, display name, password (stored as a one-way hash), and account settings.
Support and communications: support tickets, emails, chat messages, and other correspondence.
User content you transmit through the Service: prompts, commands, messages, and other content you choose to send using the Service.
Workspace and collaboration data (if applicable): team/workspace identifiers, member names/emails, roles, and permissions.
B. Information collected automatically
Device and app information: device type, operating system, app version, language, time zone, and device identifiers.
Push notification data: device tokens used to deliver notifications (Apple/Google).
Usage and diagnostics: feature usage, performance metrics, crash reports, and logs.
Network and connection data: IP address, session identifiers, timestamps, and connection metadata needed for real-time communication and troubleshooting.
C. Operational data generated by the Service
To provide relay and real-time features, the Service may process and temporarily store operational data such as:
session state and routing metadata
message delivery status and timestamps
logs needed for reliability, debugging, security monitoring, and abuse prevention
D. Information from third parties (if applicable)
Single sign-on: if you sign in using a third-party identity provider, we receive identifiers needed to authenticate you.
Payments: if you purchase a subscription, payment processing is handled by a third-party payment processor. We receive limited billing information (such as subscription status and payment confirmation). We do not receive your full payment card number.
HOW WE USE INFORMATION
We use information to:
Provide, maintain, and operate the Service.
Authenticate users, manage accounts, and enforce access controls.
Enable real-time communication and relay functionality.
Provide customer support and respond to requests.
Monitor for, prevent, and investigate fraud, abuse, security incidents, and violations of our policies.
Improve features, performance, and user experience.
Send service-related messages, including security alerts, account notices, and administrative updates.
Comply with legal obligations.
COOKIES AND SIMILAR TECHNOLOGIES (WEBSITE)
We use cookies and similar technologies on our website to:
keep you signed in and maintain session state
remember preferences
measure site performance and usage
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
ANALYTICS AND ADVERTISING
Google Analytics (website analytics)
We use Google Analytics to understand how visitors use our website. Google Analytics may use cookies or similar technologies to collect information such as pages visited, links clicked, device and browser information, approximate location derived from IP address, and usage patterns. We take steps intended to reduce the collection and sharing of personally identifying information with analytics providers, and we do not intentionally send personal information (such as your name or email address) to Google Analytics.
Targeted advertising
We do not use your personal information for cross-context behavioral advertising (targeted advertising) at this time. If we enable targeted advertising in the future, we will update this Privacy Policy and provide any required choices before doing so.
HOW WE DISCLOSE INFORMATION
We may disclose information in the following circumstances:
A. Service providers
We share information with vendors and service providers that help us operate the Service, such as:
cloud hosting and infrastructure providers
database and storage providers
email delivery providers
customer support tools
analytics, logging, and crash reporting tools
payment processors
We disclose information to service providers only as needed for them to perform services on our behalf, and subject to contractual obligations where applicable.
B. Legal and safety
We may disclose information if we believe it is necessary to:
comply with law, regulation, legal process, or government request
protect the rights, safety, and security of the Company, our users, or the public
enforce our agreements and policies
C. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
D. With your direction
We disclose information when you request or direct us to do so.
No sale of personal information
We do not sell personal information.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect information. Safeguards may include encryption in transit, access controls, and monitoring.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
DATA RETENTION
We retain information only as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Typical retention periods (may vary based on operational and legal needs):
Account information: retained while your account is active. After account deletion, we delete or de-identify account information within 30 to 90 days, unless we need it for legal, security, or fraud-prevention purposes.
Relay and operational logs/diagnostics: typically retained 30 to 180 days for reliability, security, and abuse prevention.
Support records: typically retained 1 to 3 years.
Billing and tax records: retained as required by law and our payment and accounting obligations.
YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
access your personal information
correct inaccurate information
delete certain personal information
obtain a portable copy of certain information
object to or restrict certain processing in some circumstances
withdraw consent where processing is based on consent
How to exercise rights
Email support@crsrmbl.com
with your request. We may need to verify your identity before processing.
Appeals (where required)
If we deny your request, you may appeal by emailing support@crsrmbl.com
with the subject line "Privacy Request Appeal." If your appeal is denied, we may provide additional information on other options available to you under applicable law.
Opt-out preference signals (where required)
In some jurisdictions, we may be required to honor browser or device-based opt-out preference signals for certain types of processing.
CHILDREN'S PRIVACY
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete it.
THIRD-PARTY SERVICES
The Service may integrate with third-party services (for example, Cursor IDE or other developer tools). Those third parties operate under their own privacy policies. We encourage you to review them.
INTERNATIONAL USERS
If you use the Service from outside the United States, your information may be processed and stored in the United States or other countries where we or our service providers operate. Those countries may have different data protection laws than your jurisdiction.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated policy and change the "Last Updated" date. If we make material changes, we may provide additional notice where required.
CONTACT US
CKSZ LLC
PO Box 244
Muse, PA 15350
Email: support@crsrmbl.com
Website: https://crsrmbl.com
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